Frequently Asked Questions
You might be wondering... and that's usually where most people find themselves when they land on a 'Frequently Asked Questions' page. But don’t sweat it; we're committed to providing the best possible answers to your question. Our FAQ page houses the most commonly asked questions, meticulously explained for your understanding. Some of these questions even come with video tutorials to further illuminate the subject. We're keeping a close eye on this page as part of our continuous learning process. Our goal is to overcome any gaps in communication, because if you're here, it's likely because we haven't been crystal clear on certain aspects — and that's completely on us. Don't worry if you don't find your specific question or answer here. You can always simply click the text balloon at the top right and ask us directly. We're always here to assist!
.1 Can I pay at Orinaku using credit or Afterpay?
Yes, there are several options for paying on credit or through Afterpay. We offer a credit card payment option available to all our customers. Orinaku also supports a few Afterpay platforms, but these options depend on the country you are located in. If your country does not support an Afterpay service, such as Klarna, the option will not appear during the checkout process. Currently, we do not offer the option to buy on credit directly through Orinaku.
for information about Orinaku's payment options please visit here
.2 Can I pay via manual bank transfer?
Unfortunately, manual bank transfers are not an available payment option at Orinaku. Orders can only be processed through our payment gateway, where you can select from the available payment methods. This policy helps us avoid administrative errors and lengthy processing times.
.3 Can I pay at Orinaku with cryptocurrency, digital wallets, or gift cards?
Unfortunately, we do not currently accept payments via cryptocurrency, digital wallets, or gift cards. We only accept the payment methods available through our payment gateway at this time. However, we do not rule out adding these options in the future, should a stable and risk-free transaction method become available.
.4 Orinaku’s prices are in euros. Can I pay in my own countries currency?
Yes, during the checkout process, the payment gateway will automatically convert the total amount to your countries currency. Please note that any currency conversion fees will be the responsibility of the customer. Invoices will display a euro currency.
If you'd like to know the converted amount upfront, you can compare it with the current exchange rate for that day. You can use a currency converter to calculate the approximate cost here.
Additionally, we will be adding an automatic currency converter based on the customer's geolocation in a future update.
.5 Orinaku's payment gateway is giving an error at checkout
Issue 1: Some banks have a default maximum limit on money transfers. If your purchase exceeds this limit, Orinaku's payment gateway will fail. To resolve this, please log into your bank's online environment and increase your transfer limit. Note that most banks may take a few hours to process this change before the limit is updated.
Issue 2: It's possible that there are insufficient funds in your bank account to complete the purchase. Please verify your account balance to ensure there is enough money available. If you confirm there are sufficient funds and the issue persists, please contact our support team for further assistance.
Issue 3: In rare cases, the API connection between our bank account and Mollie Payments may experience a disruption. If this occurs, we kindly ask you to wait before completing your purchase. Your items will remain in your shopping basket.
.6 I am a company, and I need an invoice with a company name and VAT number
This will not be a problem; however, please note that we will need to manually create this invoice for your order. Since Orinaku uses an automated system, your account settings will only display the regular invoice by default.
If you require a custom invoice with your company name and VAT number, please contact our support team. Be sure to provide the ORI number of your order, along with your company name and VAT number. We will then send you the custom invoice via email.
Please note that we verify VAT numbers through the VIES website of the European Commission before issuing a custom invoice.
.7 Where can I find my invoices?
To access your invoices, log in to our webshop and go to your account. In the "My Account" dropdown menu, select "My Personal Account Settings" At the bottom of the page, you’ll find the "My Order History" section, where you can download invoices for all your orders.
If you made a purchase as a guest and need an invoice for a previous order, please contact our support team, and we will manually send the invoice to your email.
.8 Can I edit an invoice after my purchase?
Unfortunately, we cannot edit the details on an invoice after a purchase has been made. Orinaku’s system is automated on the back end, and we are unable to manually modify data on existing orders. Additionally, making such changes would create administrative issues, such as affecting our payment gateway or accounting processes. We recommend keeping your account settings up to date to avoid any issues.
.9 When will I get my money back on returns?
If you're not satisfied with your product and wish to return it, we can help with that. The procedure for refunds is as follows:
.1 Contact our support department to initiate a return.
.2 Send the product back to Orinaku using the instructions provided by our customer support team.
.3 Once we receive your product, we will inspect it quickly by checking the serial number and its condition.
.4 If everything is in order, we will issue a refund within 7 days upon receiving your product (minus a 7.5% restocking fee) to the payment platform you originally used.
.5 You will receive a credit invoice from Orinaku by email once the refund has been processed.
For more information on returning your product, please refer to our terms on the Right of Withdrawal and Restocking Fee on Returns.
.1 I can't log in to my account.
If you're unable to log in to your account, there could be several reasons for this. First, we recommend resetting your password. To do so, please go to "My Account" in the top right of the navigation bar. Next, look for the text "If you forgot your password, request a new password here" under the password input field. Click on the word "Here" and follow the instructions.
If you don't receive a password reset email or the new password still doesn't work, please contact our support department for assistance.
It's also possible that your account was suspended due to a breach of our terms of service or if we suspect unauthorized access. If this is the case, please contact our support team as well.
.2 What happens if I terminate my account?
We’re sorry to see you go. When you terminate your account, all of your data will be deleted. This includes your order history, the ability to download invoices, customer settings, your wishlist, and more. Your email address will also be released and available for use by someone else to create a new account.
Additionally, if you had a public name or nickname, it will become available for others to register.
Once your account is terminated, it cannot be restored. For this reason, we strongly advise all users not to share their login details with anyone outside of the account holder, as outlined in our terms of service.
.3 What is "My Public Nickname" used for?
The "Public Nickname" is a feature that is not yet operational. It is part of a future update currently under development, where Orinaku will allow customers to publicly display their profiles, if they choose to do so.
In preparation for this feature, we have already provided the option for users to fill in their public nickname so they can lock their chosen handle, nickname, or gamertag. The "Public Nickname" is a unique tag that can only be used once.
In a future update, we will allow users to verify and dispute public names to ensure that the original creator who holds the tag also has the right to use it within the Orinaku environment.
.4 Can Orinaku help remotely with my account?
Yes, we can assist remotely by logging into your account through our CMS. However, it’s important to note that this feature is typically disabled by default. We have a strict policy regarding account access to ensure the protection and security of our customers' data and rights.
If you need assistance and we need to log in to your account for any reason, we will require written confirmation from the account owner. Please send an email to info(@)orinaku.com, granting us permission to access your account.
WARNING!
- We will never ask customers for their login or password details.
- We will never go beyond the checkout process. All transactions must be completed by the customer.
- Once assistance is provided, we will automatically disable remote login access.
.5 I added a product to my wishlist, but now it’s gone.
If a product you added to your wishlist is no longer available, there are two possible reasons for this:
.1 The product has reached "end of life" status. This means we can no longer source the product from the manufacturer or distributor. When this happens, we update the product status in our CMS, and it is automatically removed from all wishlists. You may still see the product on its detail page, which can help you identify if this is the case.
.2 The product has been removed from our store. We maintain direct contact with many manufacturers, and sometimes they decide to remove a product from our webshop, especially when a newer model becomes available.
.6 I suspect my account has been hacked. What do I do?
If you suspect that your account has been hacked or that someone else has gained control of it, please contact our support team immediately. All activities, such as purchases, will be temporarily put on hold while we investigate.
We take account security very seriously and will thoroughly investigate any suspicion of unauthorized access. To reclaim your account, we will need certain personal details, including proof of identity. If you are unable or unwilling to provide this information, or if we cannot verify the original owner during our investigation, we may be forced to terminate the account to prevent further complications.
WARNING: Always ensure your account is secured properly to avoid potential breaches!
.7 Can I share my account with my team?
No, sharing your account with your team is strictly prohibited in our terms of service. This policy is in place to ensure the safety and security of our customers. If you have a team that you are granting access on behalf of yourself or your company, each member must create their own individual account on our webshop.
We track geolocation through IP addresses, and if we detect multiple logins from completely different locations, we will suspend the account and notify you. In extreme cases, we may be forced to close the account due to this behavior.
.1 Why am I automatically charged an extra €3.50 for shipment insurance?
Orinaku ships products internationally, which often means that your parcel will pass through multiple carriers before reaching you. To ensure your product arrives in good condition, and to quickly replace it if damaged, we apply a small standard fee of €3.50 for shipment insurance. In most cases, the actual insurance cost is much higher, and Orinaku covers the difference.
Opting Out of Shipment Insurance
You can manually uncheck the insurance option. However, please note that by opting out, the standard investigation procedure will apply if there is an issue. In case of lost or damaged parcels, our carrier platform, Sendcloud, will launch an investigation, which can take up to 14 days depending on your location. Standard, uninsured parcels are only compensated based on weight (€1.75 per kilo), so we may not be able to reimburse the full product value without insurance.
WARNING:
Products valued above €500 require mandatory insurance. If insurance is unchecked, we cannot provide reimbursement for damages or a DOA (dead-on-arrival) product.
.2 Import Costs for Customers Outside the EU
If you are a customer located outside the EU, please be aware of potential import costs. All purchases made on Orinaku.com and shipped outside the EU are sent under the DAP (Delivered Duty Paid) Incoterm. This means Orinaku covers the shipment to your address, but you are responsible for any customs fees required by your country. For more information on Incoterms, please visit here.
If customs clearance fees are required, you will typically receive a separate notification by email, SMS, or mail, depending on the contact details you provided for the "commercial invoice." If you do not receive such a notification, please contact our support department to check the status of your parcel.
Important Note: If you are located outside the EU, please ensure that your email address and phone number on your Orinaku account are accurate. Incorrect contact information may prevent customs from reaching you.
.3 Why Haven't I Received My Order Yet?
There are several reasons why your order may not have arrived yet. Here’s a breakdown of common causes and actions you can take:
Order Processing and Tracking Information
First, check if you’ve received an email from Orinaku with a Track & Trace number. This confirms that your parcel has left our location and is on its way to you. If you haven't received tracking information, your product may still be on backorder from the manufacturer or distributor and has not yet shipped.
Shipment Delays
International shipments can experience delays due to shipping routes or processing at various distribution hubs. Please consider your selected carrier’s estimated delivery time, as overseas shipments can vary. Researching your carrier at checkout may also help manage expectations.
Delivered to Neighbors
Many carriers will deliver parcels to a neighbor or nearby address if no one is home to receive the package. Please check with your neighbors first. If they don’t have it, contact our support team, and we can request Proof of Delivery (POD) from the carrier, including the signature of the person who accepted the package. Remember, choosing a cheaper carrier may affect your delivery experience, so consider this when selecting a shipping option.
Incorrect Shipping Address
Check that the shipping address in your Orinaku account is correct. Sometimes, an outdated address from a previous order can be saved in your account, resulting in your parcel being shipped to an unintended location.
Delivery to a Service Point
Some carriers automatically redirect parcels to a local service point if delivery is unsuccessful. Unfortunately, customers are only notified about this around 50% of the time. Check the Track & Trace status online. If the status says “delivered,” contact the carrier with your tracking number to confirm if it was delivered to a service point.
Customs Clearance
If your parcel is held at customs for clearance fees, you may have missed an email or message informing you of this, or perhaps no notification was sent. Ensure your contact details in your Orinaku account are accurate so that customs can reach you if necessary.
If none of the options above provide any information about your parcel, please contact our support department. We’ll be happy to assist you in locating your order.
For more information about our carriers and shipment please visit here.
.4 Can I Combine Multiple Orders into One Shipment?
At Orinaku, we understand the desire to consolidate shipping costs. Unlike many webshops that charge shipping fees per item, we calculate shipping based on the total weight of your complete order. Each product has a specific weight, and your shipping cost is determined by the combined weight of all items in your cart.
Please note, however, that ordering multiple items may sometimes delay shipment if we are awaiting certain products from our manufacturer or distributor. You will receive an email with a Track & Trace number as soon as your complete order has shipped.
If there is an extended delay, feel free to contact our support department for an update on your order status.
.5 Can I Pick Up My Order?
Unfortunately, we do not offer a pickup option. We only ship directly from our location to our customers.
.1 When is Customer Support Available?
Chat Support
Our customer support chat is available on weekdays, Monday to Friday, from 10:00 till 17:00 (GMT+1, CET - Central European Time, Amsterdam).
Email Support
You can reach us 24/7 through our contact page for any questions or assistance.
Holiday Closures
Our support department is closed on the following holidays:
New Year’s Day - January 1
Good Friday - April 18
Easter Sunday - April 20
Easter Monday - April 21
King’s Day - April 26 (Dutch holiday)
Liberation Day - May 5 (Dutch holiday)
Ascension Day - May 29
Pentecost Sunday - June 8
Pentecost Monday - June 9
Christmas Day - December 25
Second Christmas Day - December 26
New Year’s Eve - December 31
.2 Can I Request Assistance in a Language Other Than English?
Unfortunately, at this time, we only offer direct live support in English. While we are aware of AI tools that offer multilingual support, we prioritize maintaining a human touch in our customer interactions. If needed, please use a translation tool to communicate with us in English, and we’ll do our best to assist you.
.3 How Can I Subscribe or Unsubscribe from the Mailing List?
To manage your subscription to our mailing list, simply follow these steps in your account settings.
.1 Log in and go to the top right of the navigation bar. Click on "My Account" to open the dropdown menu.
.2 Select "My Account Profile Settings" to navigate to your account page.
.3 Scroll down to the "Newsletter" section and click on "Edit Details" in blue.
.4 Choose your preferred subscription option.
This will allow you to easily unsubscribe or subscribe from our emails.
.4 How Can I Make a Complaint?
First, we would like to sincerely apologize if you’ve experienced any issues with Orinaku or the products we sell. Please know that we take all complaints very seriously and are committed to improving both our services and your customer experience.
If you would like to make a complaint about a Orinaku representative, our service, our policies, or any product, please visit our contact page. Complaints are immediately directed to the management team in confidence for review.
We also value any feedback or suggestions on how we can improve. While we may not be able to implement every request right away, recurring feedback is carefully considered, and we make changes when appropriate.
.5 Can I Get Product Support from Orinaku?
Absolutely! We’re happy to assist you with any product-related inquiries or advice for items you’ve purchased from us. However, please note that while we are committed to helping, we are webshop employees, not tech wizards. This means we may not always have an immediate answer, but we will do our best to find the information you need. In some cases, this may involve reaching out to the product manufacturer, so we kindly ask for your patience as we work to help you with your issues.
If you need assistance with a product you purchased from us, please use our contact form. Be sure to include your ORI number and clearly describe the issue you're experiencing, and we’ll get back to you as soon as possible.
.1 I Am Not Satisfied with My Product and Want to Return It
We’re sorry to hear that you’re not satisfied with your product. Here is a brief overview of Orinaku's return procedure.
Right of Withdrawal
As a consumer, you have the right to return your product within 14 days of receiving it without additional costs (no restock fee). However, please note there are certain exceptions where returns are not accepted, including:
.1 Goods made to your specifications or personalized.
.2 Perishable items or those with a short shelf-life (such as plants).
.3 Sealed items that cannot be returned for health or hygiene reasons once unsealed.
.4 Goods that, due to their nature, cannot be separated once mixed with other items.
.5 Any hardware products with a manufacturer’s seal that have been unsealed.
.6 Products that do not match our records as being sold by Orinaku.
.7 Orders under investigation due to potential fraud.
To start a return, please reach out to us through our contact page. We’ll provide instructions on how to proceed with the return.
Important Notes
- All returned products must be sent back in their original, undamaged manufacturer’s packaging.
- Return shipping costs are the responsibility of the sender, as we cannot determine the carriers available in your location.
- Returns that do not comply with our terms, are sent without prior communication, or lack documentation may not be accepted.
For more information about our terms please visit our right of withdrawl page here.
.2 My Product Is Broken and Covered Under Warranty — What Should I Do?
We’re sorry to hear about the issue with your product, and we’re here to help. As a vendor, Orinaku is responsible for managing warranty repairs under EU law, but we want to offer you a choice to ensure the fastest resolution.
Option 1: Warranty Service Directly with the Manufacturer (Recommended for Faster Resolution)
Applying for warranty directly through the manufacturer is typically the quickest way to get your product repaired. Many manufacturers have established processes for handling consumer warranty claims, which can speed up repair times by reducing the steps involved.
Option 2: Warranty Service Through Orinaku
You can also choose to handle your warranty claim through Orinaku. Here’s how it works:
.1 Contact us through our contact page, providing your ORI order number and details of the issue.
.2 After our initial review, we’ll send you a warranty form to complete, which must be included when you send the product back to us.
.3 Once we receive the product, we’ll forward it to the appropriate repair service (either the manufacturer or distributor).
.4 Once repaired, the product will be returned to us, and we’ll ship it back to you.
We’ll keep you updated on the progress as we receive information from their repair team.
Important Note:
In some cases, warranty service must be handled through Orinaku — such as when a distributor has exclusive repair rights or when the manufacturer is based overseas.
For more information about repairing a product under warranty, please visit our RMA & Warranty page here.
.3 Does Orinaku repair products that are out of warranty?
Yes, Orinaku can assist in requesting a repair from the manufacturer for products that are out of warranty. Please keep in mind that repairs outside of the warranty period are typically not free, as the manufacturer may charge an hourly rate for service. However, going through Orinaku could sometimes offer cost advantages, as we manage the communication and arrangement at no additional charge to you, provided the product was originally purchased from us.
For products purchased outside Orinaku, we unfortunately cannot offer this service.
If you’d like to proceed, please contact us through our contact page to discuss the next steps.
.4 Do you offer insurance products or additional coverage for products?
Unfortunately, we do not offer any type of insurance packages for products. Some manufacturers provide specialized insurance or extended coverage for their items, and we recommend checking the manufacturer’s website directly to explore these options.
Additionally, we do not offer extended warranty or extra coverage at the time of purchase. For these services, please refer to the manufacturer’s policies and options.
.1 We Are a New Brand Looking to Partner with Orinaku
Welcome to the Orinaku family! We’re thrilled that you’ve chosen us to represent your brand. Orinaku is currently the only global webshop dedicated exclusively to serving the niche market of content creators with specialized equipment.
How Orinaku Operates
Orinaku caters to an international customer base, and we handle product sales globally. If your brand has specific restrictions, such as limiting sales to certain continents, we’re open to discussing these parameters. However, please note that we do not restrict sales to only one country.
We hold international registration numbers and EU permits to facilitate B2B transactions, and we have experience importing products from the United States, Canada, the UK, Japan, and China. For more information, please visit our company details page.
Product Quality Assurance
To maintain the quality our customers expect, we require that all potential brand partners provide one or more product samples. This allows us to assess the product firsthand, ensuring it meets our quality standards. Selling products of low quality not only impacts your brand’s reputation but also reflects on ours, so this quality check is essential.
Distribution Options
We offer flexible options for distributing your products through Orinaku. If you prefer direct purchases from your brand, we’re prepared to establish that relationship. Alternatively, if you use a distributor within the EU, we are happy to work with them as well.
To reach out, please use our contact form, and an account manager will connect with you shortly. For more information about Orinaku, visit our company details page.
Thank you again for considering Orinaku as a partner. We look forward to working together to bring high-quality products to content creators all around the world.
.2 We Are a manufacturer reaching out to Orinaku
If you're a brand or manufacturer looking to connect with Orinaku, please review the information below to see how we can collaborate.
Brand Partnership
If Orinaku currently sells your products, we offer a direct line of communication with our management through a brand partnership. We’ve established partnerships with several manufacturers to provide sales insights, product performance, and customer feedback. As the only webshop in the world focusing specifically on content creators, we aim to provide valuable feedback to our partners. In return, we ask to be kept informed about new product launches so we can plan pre-release listings in our store.
Product Promotion
If you’d like a product featured on our homepage or category pages, we are open to discussing this. Currently, product highlights are free of charge if they align with our marketing schedule. However, please note that we are developing a paid advertisement space that may apply to future promotions.
Other Inquiries
If you wish to discuss other topics, such as removing a product from our store, or have specific requests, we’re available to assist. Please note that we uphold strict privacy policies to protect customer data and do not share customer details.
To reach out, please use our contact form, and an account manager will connect with you shortly. For more information about Orinaku as a company, we invite you to visit our company details page.
.3 We Are a distributor reaching out to Orinaku
Thank you for reaching out to Orinaku! Here’s some information on how we can work together:
Orinaku currently collaborates with over 30 distributors across Europe and carries approximately 300 brands, some of which we engage with directly. While certain brands may be represented by multiple distributors, we maintain these partnerships to ensure stock availability and competitive pricing for our customers. However, please note that we do not work exclusively with a single distributor for any brand, unless specifically requested by the brand itself.
We’re always open to discussing potential partnerships with new distributors for both emerging and established brands in our core product categories. Please note, however, that we focus solely on products relevant to content creators; products outside of this scope may not be a suitable fit.
If you wish to reach out to us then please use the contact form and a account manager will reach out to you as soon as posible. If you wish to know more about us then please visit our company details page.
.4 We Are a Press Channel reaching out to Orinaku
Thank you for reaching out to Orinaku! Here’s how we can work together to support your press needs:
We kindly ask that you inform us in advance of any planned press releases about Orinaku. While we’re generally open to sharing our assets, any content owned by Orinaku, including logos, images, and text, requires prior consent. Our team is protective of our brand, but we’re usually happy to grant permission for use of our materials, even for critical pieces.
If you need assets — such as images, logos, or text content — directly from us, we’re glad to assist. We welcome opportunities to collaborate with international press on topics related to Orinaku and the content creator industry. We only ask that Orinaku be credited as the source.
Additionally, if you’re interested in blog content exchanges, industry data, or insights into the content creator space, please don’t hesitate to reach out. Orinaku values long-term partnerships with bloggers and journalists, and we look forward to building lasting connections.
To reach out, please use our contact form, and an account manager will connect with you shortly. For more information about Orinaku, visit our company details page.
.5 Large and Custom Orders
Orinaku offers the option to place large and custom orders. This applies to the quantity of products rather than the total purchase amount. Please note that large and custom orders are available only to businesses, such as TV studios, event organizers, or large content creator companies and not to individual consumers.
If your company requires a large quantity of products, please reach out to us via our contact form. An account manager will connect with you shortly. Please have any relevant company documentation ready for verification. Note that Orinaku does not offer credit-based orders.
Key details for large orders include:
- Delivery Terms: Specify if all products need to be shipped in one go, or if in-stock items should be shipped immediately while back-ordered items follow later.
- Shipping Logistics: Discuss transportation type, costs, and shipment insurance.
These terms will be outlined in a separate contract between Orinaku and your company. For each large order, we assign a dedicated Orinaku representative to ensure smooth communication and assistance. Additionally, a finalized quote must be reviewed and signed by both parties before proceeding with the order.
To reach out, please use our contact form, and an account manager will connect with you shortly. For more information about Orinaku, visit our company details page.
.6 Can Orinaku Distribute Our Brand in the EU?
At this stage, Orinaku is not equipped to offer full-scale distribution services for brands. While we’ve received several inquiries about EU distribution from some of our brands, we currently lack the storage capacity to manage large inventories. However, this is a future goal for us, and we are actively exploring options to expand our facilities to support such partnerships.
Additionally, Orinaku does not currently work with retail stores or offer wholesale pricing, as we are not yet structured to manage these relationships. We appreciate your interest and are working towards developing this capability in the future.
.1 Does Orinaku Sell Refurbished or Recertified Products?
Currently, Orinaku does not sell refurbished or recertified products. Any items returned or replaced are sent back to the manufacturer, distributor, or insurance provider, depending on the case.
We do however look towards a more green and ecological way of business as you can read here. This requires careful consideration of international consumer rights and legal regulations, which we are researching thoroughly.
Stay connected with us on social media for updates as we work towards implementing these greener initiatives.
.2 Does Orinaku Offer Collaborations, Sponsorships, or Affiliate Programs?
While we are not currently able to offer an affiliate program, it is a top priority for future development, and we are actively working to make it available soon.
As for collaborations or sponsorships with content creators, we are open to exploring these opportunities! Although our budget is limited, we welcome proposals from creators of all channel sizes. Generally, we create a contract that clearly outlines the terms of the collaboration or sponsorship, including expectations and compensation. We particularly enjoy working with smaller creators producing content in their native language, especially those based in EU countries.
For more information, please visit our Orinaku Affiliate Program page or reach out to us via our contact page.
.3 I Have an Idea or Want to Give Feedback or Advice to Orinaku
We greatly appreciate collaboration, not only with our customers but also with our brand partners and distributors. If you have ideas, feedback, or advice on how Orinaku can improve, particularly regarding developments in the content creation industry, we would be thrilled to hear from you.
We're always available to discuss potential tools, integrations, or features that could enhance our platform and make it an even better experience for our users. We’re also eager to learn what is relevant to you as a content creator—what new products are trending, and what tools or services could help support your work.
Additionally, any feedback you have on products you’ve used is valuable to us and, with your permission, may be shared anonymously with the product manufacturer to support continuous improvement.
While we may just be a store in the content creation space, we truly depend on your expertise and insight to keep improving. Thank you for helping us stay connected to what matters most in the industry.