Chat With Us
Connect with us in real-time through our Live Chat! Whether you have questions about products, need help with an order, or just want to chat, our friendly team is here for you. Simply click on the chat iconto the right, and we'll respond as soon as we can. We're just a chat away!
Feel free to reach out through our live chat by clicking the text balloon icon on the right side of this page. If you have RMA requests or need to process Returns, using the chat helps us create the right ticket for you.
Our live chat is avalible on the GMT+1 (Amsterdam) time zone.
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Monday 10:00 AM - 17:00 PM
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Tuesday 10:00 AM - 17:00 PM
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Wednesday 10:00 AM - 17:00 PM
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Thursday 10:00 AM - 17:00 PM
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Friday 10:00 AM - 17:00 PM
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Saturday CLOSED
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Sunday CLOSED
* Please be patient when using the chat, it may take a while before we respond due to the volume of open chats.
Extra Contact Information, Please Read
Unfortunately, at this time, we do not provide support over the phone. We're actively considering this for the future as we're eager to connect with you personally. Meanwhile, we're exploring the possibility of creating a Discord channel for our customers. This way, we can offer verbal support and engage with you in a more interactive manner.
For all future updates, products, news, and insights into the roadmap of Orinaku, we exclusively share them on our Linkedin page. If you're interested in staying informed and being part of our journey, we highly recommend following us there. Your connection means the world to us!
We greatly value your feedback on our webshop, products, and customer care – it's crucial to our improvement. Feel free to use our contact form to share your insights, whether it's constructive suggestions or simply to give us a pat on the shoulder for a job well done. Your input makes a difference, and we appreciate your time and thoughts!
For business inquiries related to cooperation, distribution of large quantity, substantial custom-tailored projects (such as interior design), or if you are a manufacturer, please specify this in the subject of the contact form. This will help us direct your inquiry promptly to the appropriate person for a faster response. Note that we always consider new manufacturers and their products, regardless of size of your company, as long as they align with our target audience of content creators. In this we do accomedate international import and export.
For press inquiries about Orinaku, including requests for interviews, press releases, and other media-related matters, please specify this in the subject of our contact form. While we appreciate your interest, it's important to note that we may not be able to accommodate every request. We ask for your understanding in this matter. Thank you for considering Orinaku for your media stories, blogs, and features.